When logging into Valence we have noticed that when a user enters an invalid password with a valid userid, no error message appears. If they enter an invalid userid, an error message informs them that the userid does not exist. The problem we face is that most of our users are remote and infrequent so they enter wrong passwords often. With no error message they just think the system is stuck. We have extended the login attempts to provide more opportunity to enter correct password but that just means they see no error for longer (until they get to 3 remaining, then the error message with counter is great, but some give up before then).
We have tried to customize the login page through the hook but we can't add the invalid password message. Can we have the login page inform users of invalid passwords before it gets to the last 3 attempts, preferably without the remaining attempts count until they get to the last 3 attempts, so the users see some response when they enter wrong passwords?
Thanks.
We have tried to customize the login page through the hook but we can't add the invalid password message. Can we have the login page inform users of invalid passwords before it gets to the last 3 attempts, preferably without the remaining attempts count until they get to the last 3 attempts, so the users see some response when they enter wrong passwords?
Thanks.
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