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Invalid Session ID error when logging out

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  • #16
    I already have a journal on VVUSRLOG, and have turned on journaling for VVSESSDATA.

    I did just now see that error appear in the Errors app, but there is no session id at all for that one. I suspsect this is a different issue

    What CGI job are you asking about?

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    • #17
      here is the most recent vvusrlog error. As I mentioned above, this may be a different issue.

      image.png?

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      • #18
        That's likely an app or portal process inside a logged out Valence session sending something to the back-end one last time, rather than aborting. We're looking into ways to control that.

        When I say "CGI job" I'm referring to the collection of jobs in QHTTPSVR that are servicing the instance. It could be any one of them?... I was conjecturing that an RPG or CL program altered the library list in such a way that the Valence wrapper couldn't find the proper VVSESSDATA file.

        If reviewing the journal receiver data on VVSESSDATA is inconclusive upon the next incident, we can try adding a dump to the service program at the point that exception error is logged.
        Last edited by robert.swanson; 09-17-2026, 10:35 AM.

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        • #19
          We have two instances of Valence6 active (an HR version and a non-HR version) each installed in their own unique library. VVSESSDATA and VVUSRLOG are unique to each instance.

          All I have been getting this morning are the undefined errors...All of these listed below are the undefined messages.

          image.png?

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          • #20
            If all of them are stemming from a call to "getApps" then your users are most likely not even noticing any problems or abnormalities. It's almost certainly happening within the portal after a session log out, which is relatively benign except that it fills the error log with those exceptions. We're working on a fix for that.

            The other issue, where there is a non-null session ID that apparently no longer exists -- that's the bigger mystery, which hopefully the VVSESSDATA journal will help resolve.

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            • #21
              ok, I haven't seen one yet....I have a session logged in and am letting it go stale.

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              • #22
                The error occurred a little bit ago

                VV00011 - Security violation: Invalid session ID
                User attempted to perform server action with an invalid session id (sid=WKTLBTQYLC61M2HJAJFQY4U5M01P0ITUGBA4HQEZKNMHT M6H3IG8MSF0V46L0SNG). The session ID may be improperly formatted, as no reference to it exists in VVUSRLOG. IP address of device is 10.108.50.10. Posted data is as follows: action=poll&timerReset=false&sid=WKTLBTQYLC61M2HJA JFQY4U5M01P0ITUGBA4HQEZKNMHTM6H3IG8MSF0V46L0SNG&la ng=en&env=1

                but when I search the journals for that SID, not found in either VVSESSDATA or VVUSRLOG. I confirmed that the journals are for the correct files (there are a bunch of records in the journals, so I know they are being updated.)


                ?

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                • #23
                  here is another odd one

                  image.png?

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                  • #24
                    I have the journals set up with before/after so I should see those sessions in both files. perplexing...

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                    • #25
                      I think we need to get on a web meeting to walk through this interactively.
                      I'm tied up the remainder of today, so let me know if you have any open windows tomorrow or Monday and I'll send you a meeting invite

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                      • #26
                        Tomorrow is the best, I have nothing scheduled. Monday is pretty booked up.

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                        • #27
                          Alright, I'll email you directly to set something up.

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