Default Environment

[DylanBradley]

Good afternoon,

We have a production environment and a test environment. Usually this causes nothing more than minor issues when users forget which environment they're in. Yesterday we had a user come in saying they had spent the first 5 hours working entirely in the test system. Not a normal occurrence. I found out through the forums yesterday that the default environment setting in the user profile does not set that environment to automatically open upon log in, it will still open whichever the last environment that was opened.

Here is the response from robert.swanson to my initial post in the bug section:


'The default environment is only applied whenever they log into the Portal for the first time. After that the Portal assumes whatever environment they were last using is the one they want on their subsequent login.

That said, I can understand the confusion so we'll see if we can make this a configurable setting, perhaps on a user-level basis.'



I figure I would post here as an official request.


Thanks everyone,

Dylan

[robert.swanson]

We'll look into this. In the meantime there are a couple options you could consider:

(1) Show the user's current environment in the portal header. This is turned on in Portal Admin > Settings > Portal Appearance...

image.png

(2) Use Instance Manager to create a wholly separate instance for testing. This way they would have a separate bookmark to click on for testing vs production.