group by on grid causing issues when using checkbox selection

[dzimmerman]

i have a grid that is using the group function set in the configure data tab (this is a hard requirement for the application) . when you do a selection using the check box, a form appears in which you enter the data and then click the button to process. What we have noticed is if you select a checkbox item from another group (not the first one)...the application goes wonky and locks up. Is this a bug or do i have a setup issue. we are currently on version 6.2.20240314

[sean.lanktree]

When does the application go bad? Just selecting a checkbox against a grid row? How does the form show, I assume upon making a checkbox selection that a button appears?

[dzimmerman]

the grid goes bad when after selecting the checkbox, i click the button in which a "popup" form is supposed to appear...it doesnt get that far. the grid goes bad between the button press and the display of the form

[sean.lanktree]

Is there a "form helper" program attached to the form? Also, do you see the form window appear?

[dzimmerman]

yes there is a form helper app but it never gets that far. no the form window does not appear

[dzimmerman]

on another note, we did upgrade to 6.3 over the weekend...and still have issues