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Number of searched rows randomly changes to 25

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  • Number of searched rows randomly changes to 25

    My Main section is a tree grid in the body, with a filter panel on the left.



    When I search for data, and then navigate around, sorting, searching, clicking on the Prep for Excel Download link (opens a new page) returning back to the Main section...eventually the count at the bottom of the page changes from the full count

    "Displaying 1 - 25 of 86"

    to say

    "Displaying 1-25 of 25"

    I do not know the exact keystrokes needed to cause this to error, but it has happened 2x so far today. Resetting or re-loading the data does not allow the search to work correctly...to clear the "of 25" part, I have to close the app and reopen it.

    Thoughts/Suggestions?
    Starts
    07-19-2024
    Ends
    07-19-2024
    Last edited by rdeardorff@spi-ind.com; 07-19-2024, 04:56 PM.

  • #2
    How many levels is your tree grid? Is it set to "Auto Load All Levels" and/or "Auto Expand"?

    When you say "opens a new page" are you referring to a new browser tab or to a new "section"?

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    • #3
      Tree Grid is 2 levels.,
      set to Auto Load (not Auto Load All levels). Auto Expand is disabled (until I select Auto Load All Levels...but I get a warning about it being resource intensive for large datasets)
      it opens a new app section

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      • #4
        Sometimes if I leave my browser idle for a period, the error occurs (other times it does not).

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        • #5
          Figured out the bug!
          1. Using a Tree Grid, expand to Level 2 on one of the rows. Notice the number of rows selected.
          2. Click on the button to open the other app section (while the Level 2 is open on one of the rows). This app section I use is a normal grid that displays the same data (same work file generated by the RPG, but a different data source). The reason for doing it this way is a tree grid doesn't allow an excel download. The error does NOT occur if the Level 2 is not open.
          3. Click on your back button to return to the main section. At that point the number of rows selected is incorrect.

          Also, resetting the tree grid and searching again will always be set to 25 (the number of rows in the Page Size setting for the tree grid. ) The only way to clear the error is to close the app and reopen it.

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