[TIP] Help Desk Ticket Manager

[JosephHarriman]

In V3.0, when using the Ticket Manager, you could enter a Submitted By field. I was a little shocked that it was gone in V3.1. So I was hoping it would come back in V3.2. It did not. So I added this field back in by putting the following in to /view/TicketWindowForm.js after the combo setup.

, {
			xtype: 'textfield',
			id: 'submitby',
			name: 'SUBMITBY',
			fieldLabel: 'Submit By',
			width: 450,
			selectOnFocus: true,
            colspan: 2
        }

And added the following to EXHDMAIN

post_SubmitBy =vvIn_char('SUBMITBY');

I hope this will help someone else who wants this ability back in the help desk.

[eweiler]

Thank you for sharing!!