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PDF Download Loads Forever

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  • PDF Download Loads Forever

    Hello CNX support,


    I have noticed a bug in PDF downloads in NAB apps where it loads forever.

    Valence version: 6.3.20250325


    I have a grid widget.


    In the NAB Widget editor, I have the "PDF" option selected under the "Download" pane, which is accessible from the default "configure" tab.


    Here's a screenshot of what this kind of thing looks like:
    image.png​


    ​Once I start up my app, I navigate to the widget and I click this button:
    image.png​

    And it doesn't launch the PDF.

    It just loads forever, with one of these.
    image.png

    This same button works in an older version of Valence, with no forever load screens.​

    Thank you for your time!

  • #2
    What is the exact version of Valence you are using? Thanks

    Comment


    • #3
      It's 6.3.20250325.1

      Comment


      • #4
        Hello, we believe this was fixed in the 6.3.20250821.0 build released yesterday. Please let us know if the problem isn't resolved once you've applied this build.

        Comment


        • #5
          It seems to be fixed in 6.3.20250708.0 as well! If anything isn't resolved, I'll let you know!

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