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Grid Checkbox Not Being Visually Checked When Clicked

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  • Grid Checkbox Not Being Visually Checked When Clicked

    I have an issue where checkboxes of a grid are not visually responsive after a refresh sometimes (it is inconsistent). To reproduce it, all you need is a grid with active paging (though I'm not sure if that matters) with "Allow Multiple Selections" checked in the app for the grid widget. No other widgets are needed in the app in order to reproduce this and no linked app vars. The Data Source I used just selects straight from a table without any joins or where clauses. To reproduce this reasonably consistently, in the app I (1) press on the checkbox and then (2) press on the widget's built in refresh icon and then repeat those two steps (takes maybe three tries or so) until eventually the checkbox does not respond (it does not become visually checked even though it should). Internally it does get checked as I have also separately tested linking an app variable "checkboxSelCount" and the app var does change appropriately even though the checkbox does not visually change to checked.

    image.png?

  • #2
    I cannot replicate this. What version are you using? Do you have any "Condition" attached to your checkbox selections?

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    • #3
      There is no condition attached to it. I can replicate this on version 6.3.20250207.0 and 6.3.20241120.2. Something to note is that if you click on some empty space somewhere else on the screen before then clicking checkbox, it is not reproducible. And if it does happen, then clicking anywhere off of the checkbox will make the checkbox responsive on the next click.

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      • #4
        Looks like there have been some updated regarding the checkbox rows on grid since your versions....not pertaining to this issue specifically though. I have tried again to replicate this and still cannot on the latest version. Do you have any plans to upgrade soon? FYI - there will likely be a new build coming out within the next week or so.

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        • #5
          If it is fixed in the upcoming build release, that is great. We'll be moving all our instances over to 6.3.20250207.0 this weekend; we only currently have 6.3.20250207.0 on a regression testing instance. There isn't any huge rush to get these minor issues fixed. Will be looking forward to the new update!

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          • #6
            This does not seem to be fixed for me in version 6.3.20250325.1. I am using Windows 11 and have tried and reproduced on both Google Chrome and Microsoft Edge. Thank you.

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            • #7
              After reading through this again I have a question.

              To reproduce this reasonably consistently, in the app I (1) press on the checkbox and then (2) press on the widget's built in refresh icon and then repeat those two steps (takes maybe three tries or so) until eventually the checkbox does not respond (it does not become visually checked even though it should).
              Are you expecting the checkbox for that row to remain selected after refreshing the list, even though there is no condition on the row to determine when it should be checked??

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              • #8
                Originally posted by sean.lanktree View Post
                After reading through this again I have a question.



                Are you expecting the checkbox for that row to remain selected after refreshing the list, even though there is no condition on the row to determine when it should be checked??
                No, that's okay that it clears all the checked checkboxes when its refreshed. The problem is that sometimes after the refresh, the checkbox becomes seemingly unresponsive to clicks (visually only though). Once it happens, I can click anywhere inside that checkbox any number of times and it will not become visually checked but if I click off of the checkbox, it will then proceed to be responsive to clicks on the checkbox and work as you'd expect.

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