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Grid widget not refreshing

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  • Grid widget not refreshing

    We have a workfile that we maintain via a grid App in NAB. When displaying a list of records, the workfile is first populated and the grid comes up correctly. When press the "ADD" button to create a new list, we clear the workfile expecting an empty grid to appear. This works initially, but if we open an existing list first, the records from that list remain in the widget even though we "auto load" the widget from a cleared workfile. If we press the refresh button at the bottom of the widget, it clears the widget correctly. We tried to "filter" the widget to force it read the empty workfile but that just exits back to main section.

    This may seem complicated to replicate so I'm happy to show somebody in real time, it's easy to see.

  • #2
    Hi,

    Can you send an email to support so we can schedule a quick Zoom meeting?

    Thanks

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    • #3
      This issue was resolved by clearing the grid data using the app variable link 'clearAllData'

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