Mobile issue with mouse clicking

[Shawn Smalley]

I'm having an issue with a tablet that has an external mouse and keyboard plugged in. the keyboard is working fine, and the mouse is able to move and click, but clicking with the mouse only seems to work as a way to select a text box as active. for example, clicking a field to type in log in information works fine, but trying to click a menu button or check box in a grid row doesn't seem to fully work. It still acts like it tries to click (Buttons will get pressed down and the check box highlights blue) but it doesn't actually do any action or put a checkmark in the box.

[Johnny Major]

We have never tried using a mouse with our mobile applications, nor do we currently support a mouse. However, what is the exact tablet you're using a mouse on?

[Shawn Smalley]

It's an amazon fire hd 10 13th generation