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Valence API Docs Link is not opening

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  • Valence API Docs Link is not opening

    Valence API Docs Link is giving some bad certificate error. it is not opening even when not on office vpn.
    Attached is the screen shot from office laptop with vpn and from personal mobile without vpn.
    https://service.cnxcorp.com/valence-6.0/index.html#!api
    You do not have permission to view this gallery.
    This gallery has 2 photos.

  • #2
    You're getting incorrectly redirected to https://. The Valence API Docs link starts with plain http://. Try clearing your browser security policy for cnxcorp.com. If you're using Chrome follow this:

    Go to this link:
    chrome://net-internals/#hsts

    In the Domain field labeled "Delete domain security policies" put in cnxcorp.com and press the Delete button.

    Now your Valence API Docs should work.

    If you're using a browser other than Chrome just Google instructions for how to clear the security policies for whatever browser you're using.

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    • #3
      This is not happening on just my pc, it is not working for any one in the organization and not even on my personal mobile phone. however i can access cnxcorp.com site.

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      • #4
        Don't click on the icon within the Valence portal. Copy this link from the forum and paste it into a clean portal tab. If you are redirected to https:// that is your browser doing it, not the server or anything within Valence. Follow the procedure outlined above to clear it.

        http://service.cnxcorp.com/valence-6/index.html

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