Valence-Mobile error Problem Starting Application nitroQuery 1416

[Bruce.Wilson]

Hello,
I am on version 6.4.20260824.0 and am getting this error when launching an app in Valence-Mobile. Problem Starting Application - nitroQuery1416. It give me an "OK" option and most times it displays the app. I don't think I ever got this error before I updated the version. I'm also getting this error when launching the "Active Sessions, Errors, App Usage" apps.
Thanks,
Bruce

[Johnny Major]

Thanks for flagging this! We've identified the cause and have a fix ready. A new update is going out tomorrow, and it should resolve this completely. Appreciate you catching it and notifying us.

[Bruce.Wilson]

Did the fix for this ever get released?

[Johnny Major]

Yes, it was released this morning "6.4.20260914.0"

[Bruce.Wilson]

Thanks Johnny! I am getting an "Email cannot be sent" when I answer all the download prompts.

[Johnny Major]

Thanks, it should be working now!

[Bruce.Wilson]

Hi Johnny,
Update fixed the Nitro Query 1416 error, Thanks.. I didn't know if I should log this problem under a new posting. Trying to view a tree grid on an Iphone, the grid has three levels. Level 1 & 2 work, just like on PC. But level 3 does not drop down on the Iphone, works as expected on PC. No errors being logged.

[Johnny Major]

This will be fixed in the next 6.4 update. Thanks for reporting it.