Timeline not refreshing correctly

[rsnell]

I have a timeline widget that has grouping. The first time I display the widget, everything seems fine. However, if I edit the underlying data and then refresh the widget, I see orphaned groupings or missing records. I've tried every combination of refresh to try and fix the problem, but no luck.

[sean.lanktree]

How are you refreshing the timeline (filter widget, app variable, auto refresh,etc...)?
Is the timeline within a tab panel, vertical container, or horizontal container?
Is the timeline widget initially shown or is it in another section?
What version of Valence do you have?

[rsnell]

I'm using the latest version of Valence (but it was also occurring in the last version).

I'm using an app variable to trigger the refresh of the widget. It is in it's own section with a calendar widget. I'm not using any special container.

[sean.lanktree]

Is the timeline in the main section? Are you triggering the refresh of this widget while it is visible?

[rsnell]

No, it's not in the main section. I trigger the refresh when I go to the section.

[sean.lanktree]

OK, I am still not able to replicate. If I understand correctly your timeline widget is on a different section. When you go to that section you are trigger a refresh of the data. Can you be more specific as to how you are doing this? Are you using Hide/Show widgets and then also specifying "Load Data" against the timeline? Or are you using "Show Section" and at the same time setting an app variable to "true" that is linked to the "refresh" property of the timeline widget? Or are you using a Section "show" event to set the app variable?

[rsnell]

Here's what I see:

Main section

image.png I click on the calendar button to get to the calendar and timeline widgets

image.png
If I return to the first screen, I can add or remove people assigned that will appear in the timeline. I have removed Timothy Kier and added Ken Inman.


If I go back to the calendar section, here's what I get:

image.png
I still see Timothy Kier, no Ken Inman but an extra record against Landen Minter.

If I exit the app and go back in, the schedule is correct:

image.png

Both widgets widgets are refreshed by setting refresh using the same app variable. I've tried both Show Section and Hide/Show widgets with Load Data. The calendar refreshes correctly, but the timeline does not.

[sean.lanktree]

OK, thanks for the detailed explanation. We will try to replicate something similar on our end.

[rsnell]

Thanks. I think this is something to do with grouping.

[sean.lanktree]

Just an update...we have replicated the issue on our end and will look to get this fixed now.

[sean.lanktree]

This will be fixed in the next update.

[rsnell]

OK. Thanks for letting me know