• If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Announcement

Collapse
No announcement yet.

Portal Password Change pop up fails to change password

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Portal Password Change pop up fails to change password

    When trying to sign in to the Valence portal with a user profile where the password is set to expired, a "Change password" popup is presented.

    Unable to get past the popup, with no indication of why the password change is failing.

    Any help appreciated

  • #2
    Hello, we could figure this out best if we could arrange an online meeting. Can you send your details to support@cnxcorp.com to arrange one?

    Comment


    • #3
      Issued resolved by installing Valence 5.2.20190619.0

      Comment

      Working...
      X