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Portal Password Change pop up fails to change password

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  • Portal Password Change pop up fails to change password

    When trying to sign in to the Valence portal with a user profile where the password is set to expired, a "Change password" popup is presented.

    Unable to get past the popup, with no indication of why the password change is failing.

    Any help appreciated

  • #2
    Hello, we could figure this out best if we could arrange an online meeting. Can you send your details to support@cnxcorp.com to arrange one?

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    • #3
      Issued resolved by installing Valence 5.2.20190619.0

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