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  • Spool File Viewer

    I noticed in spool file viewer that there is a limit to user option. Can you keep the user from unchecking this box so they aren't allowed to see all out queues?

  • #2
    This is currently not possible but we will have something for this on the next update.

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    • #3
      Hello, as of the latest update (5.2.2019.04.24.0) you can configure the app to NOT have an option to uncheck the box to see files for all users.

      I would suggest you go into Portal Admin > Apps and create a copy of the Spool File Viewer app record for lower-authority users. Then on the new app record, go to the Settings tab and place the following text into the "Optional Parameters" field:

      hideOutQFilterTb=true


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