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Download issue in Apps

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  • Download issue in Apps

    Hi,

    We are having a weird issue. In all the apps (developed through Nitro Query App Builder), we are unable to download the records using the download icon as attached below.
    [IMG]file:///C:/Users/RAGHAV~1/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png[/IMG]
    We have 5.1.20171202.0 framework currently.

    However, the same download works in the production system (as vvcall.xlsx). Production is also at the same version as above.

    Let me know if you need any other details.

    Regards,
    Pavan
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  • #2
    Under certain scenarios some versions of IBM i OS appear to have a problem with Qshell commands running within Apache CGI jobs. The symptom is no response coming back from the CGI jobs when creating Excel spreadsheets.

    Fortunately you can configure your Valence instance to work around this problem by having it process all Qshell commands in a separate job. To activate it, go into Portal Admin > Settings, scroll down to the "Hidden Settings" section (you may first have to click on the "Show hidden settings" checkbox in the "Portal Administration" section to see it, then hit Save). Click the box marked QSHELL_REMOTE and Save it. That should resolve the problem.

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    • #3
      Hi Robert,
      Thanks for the clear explanation. It worked like a charm once i checked the QSHELL_REMOTE.

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      • #4
        This also seem to work for apps built with Nitro AutoCode.

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