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Valence 5.1 Install Stuck

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  • Valence 5.1 Install Stuck

    The Valence 5.1 install got stuck on me. I'm seeing message "Running remote command to restore the /valence-5.1 ifs path..." in ValenceInstall window for about 2 hours with no movement. The background job that ran vvinstall is gone with no output produced. I can see that library valence51 as well as folder /valence-5.1 are there, web instance is not.

  • #2
    Are you trying the install with the QSECOFR user profile? The most common problem with Valence installation is not enough authority. If you are already using QSECOFR check that the QALWOBJRST system value is set to *ALL.

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    • #3
      It's set to *ALL in that system, and I was using QSECOFR. Is there a log where I could review the install history?

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      • #4
        Check the log file located at /home/vvtemp/valencelog.txt for any messages.

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        • #5
          Tried install again, same result - see attached. The Word file is a copy of what I see in the install window.

          I have the following questions.

          1. Is the rest of the process (web config, web instance start, and such) to be performed within the same QTFTP job that does Valence library, folder, etc.?
          2. Understand that VVINSTALL source is unavailable, is FTP script available and is it supposed to produce an FTP log?
          3. If we are unable to positively identify the cause for the failure, can the rest of install be run manually?
          Attached Files

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          • #6
            Can you paste the contents of /home/vvtemp/valencelog.txt right into a response in this forum thread? I see the contents of the Word doc (not helpful) but I don't see the contents of the txt files.

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            • #7
              December 10th.

              2017-12-10-19.45.52.132000 Begin VALENCE51 Installation Log
              2017-12-10-19.45.56.662000 TCP1A77 occured while stopping HTTP server VALENCE51--continuing
              2017-12-10-19.47.24.828000 CPF3773 occured while restoring savefiles--continuing
              2017-12-10-19.51.04.022000 Library VALENCE51 restored
              2017-12-10-19.51.05.372000 Granting *ALL authority to *PUBLIC in library VALENCE51
              2017-12-10-19.51.21.392000 *ALL *PUBLIC granted to VALENCE51
              2017-12-10-20.11.48.139000 IFS path /valence-5.1 restored
              2017-12-10-20.13.50.342000 Authorized *PUBLIC to all ifs objects in /valence-5.1

              December 12th.

              2017-12-12-20.36.29.482000 Begin VALENCE51 Installation Log
              2017-12-12-20.36.35.696000 TCP1A77 occured while stopping HTTP server VALENCE51--continuing
              2017-12-12-20.38.49.992000 CPF3773 occured while restoring savefiles--continuing
              2017-12-12-20.39.56.442000 Program objects restored to library VALENCE51
              2017-12-12-20.40.19.472000 Source files restored to library VALENCE51
              2017-12-12-20.40.20.072000 Granting *ALL authority to *PUBLIC in library VALENCE51
              2017-12-12-20.40.50.102000 *ALL *PUBLIC granted to VALENCE51
              2017-12-12-20.41.07.012000 Data structure objects restored to library VALENCE51
              2017-12-12-21.20.09.792000 IFS path /valence-5.1 restored
              2017-12-12-21.20.15.132000 IFS path /valence-5.1/resources/overrides already exists--not restored
              2017-12-12-21.22.02.522000 Authorized *PUBLIC to all ifs objects in /valence-5.1

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              • #8
                All looks normal to me. I'll contact you privately to set up a time where we can debug the problem.

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