We upgraded our external Valence instance from 4.2 to 5.1. I have a user who was able to login to the 4.2 portal with no problem but when he tries to access the 5.1 portal he gets a blank page. (He tried clearing his cache but that's not it.) I need to call him to troubleshoot but I'd like to be able to tell him what the minimum browser requirements are in case that's the issue. I understand that being on the latest and greatest is always the ideal scenario but sometimes people can't upgrade because they need to access other business related portal sites that aren't compatible with newer browsers. What are the mimimum browser requirements for Valence 5.1? (Chrome and IE)
Announcement
Collapse
No announcement yet.
Minimum browser requirements for the portal?
Collapse
X
Comment